Avoid merchant attrition with merchant-friendly features like SecurityMetrics FastPass, simplified SAQs, an easy-to-use portal, and award-winning 24/7 support.
Features
Choose a better PCI Program
Get Higher Portfolio Satisfaction
Your merchants need a program that's simple to navigate and streamlined to reduce the amount of time it takes them to become compliance.
We understand the merchant experience and have the tools merchants need to succeed, including a 24/7 support team, a user-friendly merchant portal, and simplified SAQ questions.
Experience a Simple PCI Program Switch
Switching PCI Programs shouldn’t be a headache. SecurityMetrics makes it easy to switch with an assigned Customer Success Manager (CSM) who takes care of customizing and starting up your program.
Your assigned CSM will respond to your requests quickly, help you meet PCI program goals, and reach specific groups of your merchants with targeted email campaigns. SecurityMetrics also has tools available to ensure data integrity when importing your data.
Keep Your Merchants Happy
Merchants need clear, straightforward education and a simplified PCI experience to succeed and be happy with their PCI program.
SecurityMetrics has 20+ years of payment data security experience and will help you reduce attrition by providing the best PCI experience for your merchants.
Resources
The following are related resources that we've prepared for you. Find more answers to your questions in our Learning Center.
Ready for PCI Program solutions?
Request a QuotePCI Program FAQs
What hurdles should a first time partner be aware of?
Gathering your data and figuring out your system is the biggest hurdle. Once you pass over your data to us, your experience is a lot more hands free.
Educating your merchant is important for helping them become compliant and maintain their compliance.
Finally, email campaigns need to be simple, specific, and explain compliance to the merchant in a way that they understand. SecurityMetrics' email campaigns contain no surprises so your merchants know what is going on.
What is the PCI Program implementation process like?
After contracts have been signed, your SecurityMetrics point-of-contact will schedule a kickoff call. During the kickoff call, your merchant needs and goals will be established, along with the next steps for implementation. You will then receive onboarding and training so you can extract the specific reports you need from the Partner+ Portal.
Educating your merchants is vital to helping your program be as successful as possible. SecurityMetrics offers unique academy PCI training, webinars, and blogs to help you merchants understand their PCI responsibilities.
You will also benefit from a targeted email campaign that will include important deadlines and onboarding information. You will also receive weekly calls to ensure your merchants are getting the attention they need and program goals are being met.
How can I make PCI easier for my merchants?
PCI can be very difficult for merchants. SecurityMetrics has created a tool called FastPass, which auto-fills your merchant’s SAQ and uses non-technical language they understand. FastPass can also be customized to use the exact names of terminals that your merchants are familiar with, avoiding confusion.
Your merchants will also benefit from Easy Order SAQ in FastPass, which starts them off with the simplest questions and if they have questions they will have access to SecurityMetrics 24/7 technical support.
.svg)